Mostly never work

Support
#1

1- Version: 7.5.0
2- System: Windows
3- Account: Premium
4-

5- Describe the issue:
Where to start… I try to make it work for over a month here and there.
Today, tired of seing the app change light 3 or 4 times then stop work I was like ok I will take the premium Lumia you win! People on my stream can’t wait to use it!! So…
I buy, restart and let’s… Nopez nothing.

I have to close the app, open it and MAYBE it will change light 3 or 4 times then nothing more :person_shrugging:.

I’m over 3 hours of trying just this month…
Someone can help?

** What ever what I try to do it won’t work ( in chat, in shortcut… what ever )
I just pay for something so boring… help

#2

This can be handled easier in Discord.

As we can exchange more info and screenshots easier and directly.

But it sounds like you are using a Govee Cloud connection which is limited to 10 changes per minute