Lumia Stream - Spotify Connection

Support
#1

1- Version: 6.1.7
2- System: Windows
3- Account: Premium
4- Screenshot if possible

5- Describe the issue: i have the problem that lumia dont play my spotify sounds. Error is: An error occurred while communicating with Spotify’s Web API. Details: Player command failed: Restriction violated UNKNOWN.

or this

An error occurred while communicating with Spotify’s Web API. Details: Player command failed: No active device found NO_ACTIVE_DEVICE.

#2

Make sure your Spotify player is on when using Lumia Spotify commands. Possibly you need to choose a playlist in advance to make the API see your player.

#3

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