I have lost all settings and been moved to basic free account despite paying!

1- Version: 6.1.2
2- System: Windows
3- Account: Premium
4- Screenshot if possible

5- Describe the bug: I have been demoted to basic account despite paying (proof available)
I have also lost hours and hours of integrations and reactions/twitch points setup…awesome…good job.

Hi, sorry to hear that. Could you please come to our discord and open a ticket. It is easier and faster to fix from there with live chatting. You also don’t need to worry. Your set up is not deleted. As soon as you will be premium again it will all still be there. Again, sorry for the inconvinience.

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