I cant get my event's rotator to show gifted subs

I’ve tried everything to get it to show who gifted a sub and who it went to. it won’t even show someone gifted a sub. it showed up on Twitch that someone did in fact gift me subs, it even shows it on Lumia’s dashboard. can anyone help me?? I’ve looked at all the variables and so far have come up with nothing.

Easiest would be to join our Discord, so we can both look together into your settings.

If you prefer to stay here I need to see what you set up. And what you have in your event list that isn’t showing