Command don't work/alerts dont work

1- Version: 6.1.
2- System: Windows 11
3- Account: Basic
4- Screenshot if possible

5- Describe the issue: Hello,
im having problem with software!
to start the commands works if i clic on test but dont work when i type on twitch chat.
the alert sometimes works other times don’t.

This start happening after updating to the 6.1.1.

already removed and clean cache.

Reconnect your Twitch connection and make sure all permissions are ticked