Wont connect to my Wyze account

Support
#1

1- Version:
2- System: Windows/Mac
3- Account: Basic/Premium
4- Screenshot if possible

5- Describe the bug:

I can’t get started on Lumia because it won’t connect to my new smart outlets. The site says Lumia will work with Wyze… is this not true anymore? Might return…

-Emily

#2

Hi Emily,

could you be more specific where you get stuck and what it does or not does.

Are your lights in the same network as your computer? Did you put in the right credentials?

Pro Tip: Always give your lights a static IP to avoid problems with disconnections.

#3